Harvard Business Review2 weeks agoBusiness intelligenceGenAI Can Help Companies Do More with Customer FeedbackCompanies should consider 'voice of the customer' AI applications for easier implementation and measurable economic value. [ more ]
Uxmatters5 months agoWeb designUtilizing Data Analytics to Improve the User ExperienceUnderstanding users' needs and behaviors is crucial for designing a user interface that meets their expectations. Taking a user-centric approach fosters brand loyalty and improves the site's performance. [ more ]