Trust is not merely a social nicety - it is infrastructure. Across decades of empirical research, economists and political scientists have converged on a striking finding: societies and individuals with higher levels of interpersonal trust consistently outperform their low-trust counterparts on nearly every measurable dimension of economic and institutional life.
Before the idea was announced, one of my coworkers, a PR guy, shared the idea-my idea-with the CEO and CMO. While he didn't exactly say he'd done the work himself, how he talked about it made it seem like it was all his.
The principle of intellectual charity is fundamental to constructive political conversations. This principle states that, in any discussion, we should accept the best version of an opponent's ideas, not a distorted version or a "straw man." Exaggeration and distortion of opposing opinions (always present, to some degree, in political debates) have become the standard form of political argument in contemporary America.
It's human nature to want to act immediately and alleviate pressure when you find yourself in hot water. But sharing news that isn't complete yet or telling the public too much too soon can turn up the temperature even more. Avoid the need for a public retraction later by accurately, concisely and clearly communicating with your audience from the start.
Well, our guest today argues that the best way is by moving to a more project-driven model of work, up and down the organization from the corporate level to individual teams. He wants us to both ruthlessly prioritize as well as stay fluid so that we're identifying strategic goals, assembling teams to go after them, evaluating as we go, and then either continuing, shifting, or disbanding based on our outcomes.
1) "I'm not sure what you mean by that. Can you explain? This is my go-to response because it forces the other person to spell out their actual intention. Most passive-aggressive comments rely on plausible deniability. When you ask for clarification, you're essentially calling their bluff. The beauty of this phrase is that it's completely neutral because you're just asking a question. If they really meant nothing by it, they can clarify; if they were being passive-aggressive, they now have to either own it or backtrack.
