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fromBusiness Insider
1 month ago

Amazon internal review found its AI tool Q fell 'significantly' behind rivals on accuracy in its first year

The document, from March, said Q Business struggled to process tabular and spreadsheet data, drawing complaints from customers, including Accenture, Intuit, and Smartsheet. It also noted difficulties with longer responses and conversational flow. "We face challenges with non-text data (embedded tables and spreadsheets), accuracy evaluation methods, and currently lag behind competitors in conversational experience that customers seem to be delighted with," the document said.
Artificial intelligence
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