#state-audit

#state-audit

The audit found serious problems, including crazy long lag times for investigating urgent complaints (almost three months for high-priority situations, such as patient deaths) and more than a year for less dire complaints (meaning problems can fester and put patient safety at risk). It also found that when the state brought its weight to bear on unlicensed homes illegally providing services, regulators didn't always bother to venture out to see for themselves what was actually happening.

The city has met two of the seven recommendations from the state audit regarding improvements in tracking and measuring effectiveness of homeless services.