AgilefromRoute Fifty2 weeks agoGovernments should prioritize agility in IT projects, expert saysGovernments must carefully plan IT projects rather than rush, as seen in Rhode Island's costly UHIP failure.
Software developmentfromNextgov.com1 month agoFive strategies for government software modernizationGovernment agencies need to modernize outdated software systems for improved service delivery and security.Embedding AI within structured processes is necessary to enhance its effectiveness and ethical use.
fromClickUp2 months ago10 Best Government CRM Solutions for Efficient Public ServicesCustomer Relationship Management (CRM) solutions are transforming public engagement for government agencies, enhancing how they connect and deliver services to citizens.Privacy professionals
Artificial intelligencefromNextgov.com3 months agoUSPS plans to use AI to enhance customer serviceUSPS aims to enhance customer experience with generative AI tools for improved service delivery.