Salesforce Einstein: A deeper dive into data, personalization and Copilots | MarTechSalesforce launched new AI products like Einstein Copilots and Einstein Personalization at Connections in Chicago, demonstrating evolution in their architecture.
Salesforce delivers Unified Knowledge to service agents | MarTechUnified Knowledge aggregates third-party data for Salesforce agents, enhancing service with generative AI experiences.
Salesforce Einstein: A deeper dive into data, personalization and Copilots | MarTechSalesforce launched new AI products like Einstein Copilots and Einstein Personalization at Connections in Chicago, demonstrating evolution in their architecture.
Salesforce delivers Unified Knowledge to service agents | MarTechUnified Knowledge aggregates third-party data for Salesforce agents, enhancing service with generative AI experiences.