Now, when buyers inquire about an item's availability, sellers can use Meta AI to automatically draft replies using information from their listing, such as the description, availability, pickup location, and price. Sellers can enable, preview, and edit these auto-replies during listing creation.
"Our agentic AI capabilities are designed to work seamlessly throughout the entire selling experience, which means sellers can go from handling every task themselves to collaborating with an intelligent assistant that works proactively on their behalf around the clock, while always keeping sellers in control," Amazon wrote in a press release. "Seller Assistant will be able to handle everything from routine operations to complex business strategy, so sellers can focus on innovation and growth."