Government agencies operate under public scrutiny, with every communication and decision potentially subject to review. Transparency is essential for maintaining trust between citizens and institutions, but achieving it in the digital age presents new challenges. With most interactions now taking place online-through websites, social media platforms, and digital collaboration tools-agencies need reliable ways to capture, store, and retrieve these records. Archiving software has emerged as a practical solution, giving agencies the ability to document their digital footprint accurately and respond quickly to information requests.