The Trouble with Tech Companies (and Their Strategies)
Large tech platforms often begin user-focused but progressively prioritize monetization and control, degrading user experience and trapping users through dominance and lock-in.
"Here is how platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die."