#network-automation

#network-automation

These AI tools drive profitability because they reduce outages, save energy, and obviate the need for manual intervention said Chetan Sharma, CEO of Chetan Sharma Consulting, who contributed to the report. The focus on AI-native networks and autonomous operations has overtaken customer service optimization as the leading use case for investment, according to findings from the firm's fourth annual State of AI in Telecommunications survey. The report also showed that AI has become profitable for 90% of telco operators.

Lumen Technologies says that its Multi-Cloud Gateway (MCGW) - which it is deploying across its network in major U.S. markets - will meet the challenge of moving artificial intelligence (AI)-generated data quickly and securely across clouds, data centers, and distributed locations. The MCGW, an element of the company's shift to cloud-based telecom, is a software-defined self-service routing layer on Lumen's global fiber network. It provides private connectivity among clients, which include enterprises, hyperscalers, and emerging cloud platforms.

The job of agentic babysitter goes to a new AI Agent Monitoring tool for Splunk's Observability Cloud. We're told it visualizes agent workflows and can track the performance, cost, quality, and behavior of LLM and agentic applications. Splunkers can take it for a spin two weeks from now. Cisco will integrate the new Splunk tool with AI Defense, the suite it announced last year, which makes sure LLMs don't misbehave or create risks.

In its strategy to maintain acceptable performance levels for mobile users, VMO2 has expanded its relationship with infrastructure modernisation firm Zinkworks. VMO2) added that it is building on two years of experience monitoring its fixed broadband network, where the technology is said to have reduced repair times by more than a third, cutting the need for engineer visits by 12%.

"My job was architecting and writing programs that automated the network, connecting the bank's mainframe to terminals," Charles told On Call. He was very good at that job and built a reputation as a go-to resource for anything to do with the bank's networks. Which is why one day the bank's help desk called and asked for Charles because a user claimed to have a problem that had utterly confounded both first and second level support.

Giving network owners the capabilities to detect disruptions earlier and resolve incidents quicker on the first attempt is now business critical given the increasing complexity of infrastructures. To address these aims, Nokia has introduced software tools and AI-models that the company claims will "significantly" improve operational efficiencies and enhance network reliability. Nokia said that operators deploying fibre-to-the-home (FTTH) networks face limited visibility into the passive outside plant, resulting in inventory errors, costly repeat truck rolls, cost overruns and service delays.

Nokia's Autonomous Network Fabric combines AI and automation, creating a comprehensive intelligence layer that enhances network performance and operational efficiency.