fromwww.theguardian.com
14 hours agoCalls for change after Qantas refuses to fly British woman with mobility scooter due to its battery
At the heart of Darongkamas's dispute with Qantas is whether her scooter is a mobility aid, as she argues, or a personal electronic device, as the airline insisted during a six-month long complaints process. Qantas says it aims to be the airline of choice for customers with specific needs, but Darongkamas says Qantas is the only carrier that hasn't let her fly with her Topmate ES33 scooter and its 281Wh lithium battery.
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