It is evident that the role of corporate learning has shifted over the last decade: from background support it has evolved to a potential driver of strategic change and success. Multiple studies prove this: Companies with mature corporate training programs have 218% more income per employee than those who don't. However, despite the clear recognition, many L&D departments and specialists still struggle to prove their worth, communicate ROI, and become contributors in decision-making processes.
For years, corporate learning has relied on standardized training paths. Everyone in a particular role or department would take the same courses, follow the same timeline, and complete the same assessments. While this approach simplified management, it also led to limited engagement, mismatched learning levels, and wasted training hours. Today, as workplaces become more dynamic and employee expectations rise, Learning and Development (L&D) leaders are rethinking this one-size-fits-all model. The answer lies in personalized learning journeys, and the key enabler is agentic AI.