#itsm-automation

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#model-context-protocol-mcp #natural-language-linux-management #llm-integration #suse-linux-enterprise-16
Artificial intelligence
fromTechzine Global
5 days ago

SUSE vision: AI assists Linux infrastructure via voice

SUSE previews an MCP Server enabling natural-language Linux management that translates queries into actions, integrates with LLMs, ITSM, and SLES 16 for automated operations.
fromTechCrunch
1 month ago

Serval raises $47 million to bring AI agent to IT service management | TechCrunch

In broad strokes, Serval is using agentic AI models to automate IT service management, but the company has a unique approach that takes advantage of agentic AI's powers while avoiding many of its pitfalls. One agent is used to code internal automations for everyday tasks like authorizing software or provisioning a device. The founders see it as a kind of vibe-coding tool, overseen by an IT manager, but doing most of the work on its own.
Startup companies
DevOps
fromClickUp
1 month ago

What Is ITSM Automation? Guide + Use Cases & Tools | ClickUp

Automating ITSM with AI, ML, and workflow tools speeds service delivery, reduces costs and manual errors, and frees IT teams for strategic work.
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