#housing-ombudsman

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UK news
fromwww.standard.co.uk
4 months ago

'No one listened': Havering Council to pay 7,000 to homeless mother left in unsafe housing

Havering Council ordered to pay 7,100 after leaving Miss X and her children in unsafe temporary accommodation with repeated failures and missed safeguarding opportunities.
UK politics
fromwww.bbc.com
5 months ago

'Defensive' council fails on 92% of housing issues

Lewisham Council's housing service showed widespread failings, with delayed repairs, severe damp and mould, a poor defensive culture, and risks to tenants' health and safety.
#social-housing
fromwww.independent.co.uk
6 months ago
London politics

Council telling tenants we are sorry you felt the need to complain' deemed insincere

Camden Council changed its apology wording after a housing ombudsman found earlier phrasing shifted blame onto residents.
fromwww.bbc.com
10 months ago
UK politics

Social housing complaints soar as watchdog warns of 'simmering anger'

Complaints about social housing conditions in England have increased dramatically, reflecting tenant frustration and a concerning decline in housing quality.
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