Hasan Shah, a tenant representative for Burnham block, said, 'I think they found themselves in a corner and needing to look concerned... but then as things went on and on and on, it went quiet.' This reflects the growing frustration of residents who expected action following earlier promises.
The final report of the Grenfell Inquiry stated that the west London tower block was covered in combustible products due to systematic dishonesty by firms that manufactured and sold cladding and insulation.