UX design
fromMedium
17 hours agoWhat we behold, the trust-latency gap, designing haptics
AI is rapidly transforming technology and design, creating both opportunities and challenges for designers.
All empires eventually fall, and it seems the creative software industry has collectively decided that Adobe's time has come. The Creative Cloud provider's suite of design tools have been considered the industry standard for decades.
LLMs have made AI assistants a standard feature across SaaS. AI assistants allow users to instantly retrieve information and interact with a system through text-based prompts. Mathias Biilmann, in his article " Introducing AX: Why Agent Experience Matters," discusses two distinct approaches to building AI assistants. The Closed Approach involves a conversational assistant embedded directly within a single SaaS product. Examples include Zoom's AI Companion, Salesforce CRM's Einstein, and Microsoft's Copilot. The Open Approach involves external conversational assistants, such as Claude, ChatGPT, and Gemini,
AI, like Google Maps, provides the "prediction" of the best route, but the "judgement" of the destination remains with the driver (Author x Gemini) Yet when it comes to using AI for decisions, I see people paralysed by exactly these fears. This ranges from choosing what to study to planning a career move to even planning an article. "Is this cheating?" "Will I lose my critical thinking skills?" or "Am I even thinking for myself anymore?"