"You need to be as close to the people doing the work as possible." "It's a concentric circle of like 40 or 50 people, and I treat them all as my directs." "I skip level, I co-hire them, and I make decisions on whether or not they're working out and leave the company." "Hire, fire, promote, and manage. I co-do it with my executives. It's a lot of work, but it's necessary."