#cyber-risk

#cyber-risk

Transparency is supposed to build trust. But as companies rush to open the black box of artificial intelligence and explain how it works to customers, many are discovering a surprising truth: You can say too much and too little at the same time. The balance is hard to get right: Too little transparency breeds suspicion; too much overwhelms, blurring the very clarity it's meant to provide.

With three world records and two Olympic gold medals under his belt in swimming, Ryan Held's new challenge isn't in the pool. It's at 200 West as an analyst in cyber risk at the elite investment bank Goldman Sachs. He's raced alongside teammates like Michael Phelps and Caeleb Dressel, yet when he started his new job this year, he admits he felt a bit like an underdog.