#customer-interaction

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fromMarTech
2 months ago

Study shows AI agents struggle with CRM and confidentiality | MarTech

LLM agents exhibit significant limitations in CRM effectiveness, particularly in multi-step tasks and handling confidential information.
UX design
fromMedium
2 months ago

UX and User Assistance: There's been a slight misuse!

Technical documentation is vital during the unboxing process, enhancing user understanding and experience.
Clarity, logical sequence, and visual design in documentation improve customer interaction with products.
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