Glossier's new CEO said listening to customers on these 3 things helped her overhaul the beauty companyCustomer feedback is essential for rejuvenating brand strategy and profitability.
Council Post: Are We Still In The Era Of Customer Centricity?Modern marketing strategies are evolving to prioritize consumer input and co-creation, breaking away from traditional executive-led approaches.
3 elements of a customer technology strategy | MarTechSeamless customer experience requires integrated technology strategies rather than isolated systems.