#credentials

#credentials

Curiosity is foundational in the arts, as demonstrated by the Menil Collection's exhibition, which transformed a gallery into an education room through public programs.

Social anxiety and depression had other plans, leaving me in an ugly cycle of self-isolation and rumination. Terrified of rejection, I'd meet someone interesting during one of my English lectures and invite them out for frozen yogurt in my head.

Product knowledge training is about methodically educating employees, partners, and customers about the ins and outs of a company's products or services. For employees and partners, it's the essential working knowledge they need to confidently sell, support, and deliver the product. For customers, it's the know-how they need to adopt it smoothly and get the most value from it.

Customer service skills define how effectively employees represent a brand and resolve customer needs. In every industry, these skills determine whether a business builds loyalty or loses trust. Customers today expect responsiveness, empathy, and accuracy across every touchpoint-from phone calls and chats to social media interactions.

To successfully repair after a mistake, you need to acknowledge and name the mistake, validate the other person's feelings and viewpoint, and create a plan for the specific actions you will take to prevent this mistake from occurring again.

EC-Council, creator of the world-renowned Certified Ethical Hacker (CEH) credential and a global leader in applied cybersecurity education, today launched its Enterprise AI Credential Suite, with four new role-based AI certifications debuting alongside Certified CISO v4, an overhauled executive cyber leadership program. The dual launch is the largest single expansion of EC-Council's portfolio in its 25-year history. It addresses a structural gap that no single tool, platform, or policy can solve alone: AI is scaling faster than the workforce trained to run, secure, and govern it.

One of my favorite movies is Good Will Hunting. Will Hunting (played by Matt Damon) is a 20-year-old janitor at the Massachusetts Institute of Technology. Although he works a blue-collar job, he is secretly a self-taught genius with an extraordinary gift for mathematics and an exceptional memory. One day, he anonymously solves a complex math problem left on a chalkboard by Professor Gerald Lambeau, astonishing the faculty.

I belong to six professional organizations. Or maybe it's 13, 19, 26, or 47. I can't be sure. The ones where I pay dues or volunteer I know well: ASIS International, the Life Safety Alliance, Chartered Security Professionals, and a couple of others. Then come the niche and industry-specific associations like the International Council of Shopping Centers, public-private partnerships such as OSAC and Infragard, and the countless ASIS Communities.

I was like, 'What do you mean, I can actually work and take some classes?' I didn't even know there were apprenticeships out there, because I thought it was something of the past. That was my dream-to go into some field of engineering-so it was great to find something like AT&T, which has an apprenticeship program where you can jump into it, which later becomes software engineering.

LinkedIn is taking steps to prove that job candidates really have they skills they claim. The Verified AI Skills program unveiled in January involves LinkedIn partnering with AI tool providers to automatically validate and display a user's proficiency directly in their certification section. The initial partners include Lovable, Replit, Relay.app, and Descript, which will track AI proficiency of candidates using their tools to create AI apps.