Girl, 13, died after hot chocolate at Costa Coffee due to 'failures to follow processes to discuss allergies'
Enhanced communication and processes surrounding allergy management are crucial in food service to prevent tragic incidents like this one.
Girl died drinking Costa hot chocolate, inquest told
A 13-year-old girl with a severe dairy allergy suffered a fatal reaction to a hot chocolate made with dairy instead of soya milk at a Costa Coffee franchise.
Hannah Jacobs inquest: Court hears contrasting accounts of Costa hot chocolate order
A 13-year-old girl died after consuming a drink she was allergic to, highlighting the importance of clear communication in food allergy situations.
Girl, 13, died after hot chocolate at Costa Coffee due to 'failures to follow processes to discuss allergies'
Enhanced communication and processes surrounding allergy management are crucial in food service to prevent tragic incidents like this one.
Girl died drinking Costa hot chocolate, inquest told
A 13-year-old girl with a severe dairy allergy suffered a fatal reaction to a hot chocolate made with dairy instead of soya milk at a Costa Coffee franchise.
Hannah Jacobs inquest: Court hears contrasting accounts of Costa hot chocolate order
A 13-year-old girl died after consuming a drink she was allergic to, highlighting the importance of clear communication in food allergy situations.