Artificial intelligencefromWIRED1 month agoAn AI Customer Service Chatbot Made Up a Company Policy-and Created a MessCursor's AI support bot falsely claimed a non-existent policy, causing user frustration and potential business harm.
Artificial intelligencefromArs Technica1 month agoWhy do LLMs make stuff up? New research peers under the hood.Anthropic's research reveals insights into how large language models determine when to respond or refrain from answering questions, addressing AI confabulation.