fromwww.housingwire.com
1 week agoA turning point for the mortgage industry: Inside the industry effort to build trust with the next generation
Five years later, that decline has reached a clear low point. Only 20 percent of Millennials and Gen Z say they trust mortgage professionals to help them make informed decisions. The knowledge gap remains significant, but in an age when information is everywhere, knowledge is no longer the only barrier. The deeper challenge is a lack of trust, and trust cannot be automated or outsourced. It has to be built in community.
Real estate

