#chatbots--automation
#chatbots--automation

Marketing tech

AI chatbots are subtly trying to make you buy more stuff - here's how to protect yourself

fromSemafor

Social media marketing

Chatbots are learning from Reddit and LinkedIn

Psychology

I'm ChatGPT. I'm Designed to Help You-and Keep You Here

Responses from AI can subtly influence user perceptions and behaviors, emphasizing convenience over the importance of human connection.

fromThe Cool Down

AI chatbots are subtly trying to make you buy more stuff - here's how to protect yourself

AI can influence consumer purchasing decisions without their awareness, often through subtle persuasion methods.

Social media marketing

fromSemafor

fromApp Developer Magazine

Chatbots are learning from Reddit and LinkedIn

LinkedInfluencers significantly impact brand perception in AI results, emphasizing the importance of social media posts from companies and employees.

more#ai-influence

DevOps

9 hours ago

Jentic launch gives AI agents api access

Jentic Mini offers a free, open-source solution for developers to safely deploy agents with controlled access to APIs and workflows.

Bootstrapping

fromEntrepreneur

Don't Manage Every Task Manually - Here's How You Can Use AI to Outdo Your Competitors in Half the Time

Integrating AI sustainably and ethically is essential for founders as their startups grow to manage tasks effectively.

fromHarvard Business Review

fromTechRepublic

23 hours ago

ChatGPT Cheat Sheet: A Complete Guide to Features, Costs, and Use Cases

ChatGPT is a versatile AI assistant that integrates various tasks into a single conversational workspace.

Zendesk Says AI Makes Code Abundant, Shifting the Bottleneck to "Absorption Capacity"

Generative AI shifts the focus in software delivery from code production to organizational absorption capacity for effective implementation.

Artificial intelligence

The Hidden Demand for AI Inside Your Company

Many corporate gen AI programs fail, leading employees to use personal AI tools secretly.

fromInfoQ

20 hours ago

Zendesk Says AI Makes Code Abundant, Shifting the Bottleneck to "Absorption Capacity"

Generative AI shifts the focus in software delivery from code production to organizational absorption capacity for effective implementation.

fromHarvard Business Review

The Hidden Demand for AI Inside Your Company

Many corporate gen AI programs fail, leading employees to use personal AI tools secretly.

Adobe embraces conversational AI editing, marking a 'fundamental shift' in creative work

Adobe's Firefly AI assistant enables creators to edit using descriptive prompts, streamlining workflows and enhancing control over creative projects.

Adobe's new Firefly AI Assistant could forever change the way you use its apps

Adobe's Firefly AI Assistant simplifies creative workflows through a chat interface, making design software more accessible and efficient for all users.

7 hours ago

Adobe's new Firefly AI assistant can use Creative Cloud apps to complete tasks | TechCrunch

Adobe launches Firefly AI Assistant to streamline creative tasks across its applications.

fromThe Verge

7 hours ago

Adobe embraces conversational AI editing, marking a 'fundamental shift' in creative work

Adobe's Firefly AI assistant enables creators to edit using descriptive prompts, streamlining workflows and enhancing control over creative projects.

Adobe's new Firefly AI Assistant could forever change the way you use its apps

Adobe's Firefly AI Assistant simplifies creative workflows through a chat interface, making design software more accessible and efficient for all users.

7 hours ago

Adobe's new Firefly AI assistant can use Creative Cloud apps to complete tasks | TechCrunch

Adobe launches Firefly AI Assistant to streamline creative tasks across its applications.

Arts

Millions of people are pretending to be AI chatbots for fun

Healthcare

Americans ask AI for health care. Hospitals think the answer is more chatbots.

The dark side of chatbots with 'personality'

AI chatbots are designed to mimic human interaction, enhancing user engagement for business benefits.

fromwww.npr.org

Arts

Millions of people are pretending to be AI chatbots for fun

Healthcare

Americans ask AI for health care. Hospitals think the answer is more chatbots.

Health systems are introducing branded AI chatbots to provide health advice, raising questions about safety, monitoring, and effectiveness.

The dark side of chatbots with 'personality'

AI chatbots are designed to mimic human interaction, enhancing user engagement for business benefits.

I Ditched Therapy For ChatGPT & Have No Regrets

AI platforms provide instant support for mental health but cannot replace professional therapy.

#google

fromGSMArena.com

15 hours ago

Mobile UX

Google app with AI Mode is now available for Windows worldwide

fromThe Verge

Chrome now lets you turn AI prompts into repeatable 'Skills'

Google's new Chrome feature allows users to save and reuse AI prompts as 'Skills' across multiple web pages.

fromGSMArena.com

15 hours ago

Mobile UX

Google app with AI Mode is now available for Windows worldwide

fromThe Verge

Chrome now lets you turn AI prompts into repeatable 'Skills'

Google's new Chrome feature allows users to save and reuse AI prompts as 'Skills' across multiple web pages.

Customers revolt as GitHub Copilot 'fixes' rate limits

GitHub is imposing usage limits on Copilot to alleviate server strain and improve service reliability.

#starbucks

fromwww.businessinsider.com

Starbucks is turning ChatGPT into your personal barista

Starbucks introduces a ChatGPT feature that recommends coffee orders based on user vibes or outfit photos, enhancing customer experience and personalization.

fromFortune

4 days ago

Starbucks' game plan to roll out AI chatbots at cafes could serve as a 'litmus test' for the industry, analyst says | Fortune

Starbucks is implementing an AI assistant to enhance barista efficiency and improve customer service.

fromwww.businessinsider.com

Starbucks is turning ChatGPT into your personal barista

Starbucks introduces a ChatGPT feature that recommends coffee orders based on user vibes or outfit photos, enhancing customer experience and personalization.

fromFortune

4 days ago

Starbucks' game plan to roll out AI chatbots at cafes could serve as a 'litmus test' for the industry, analyst says | Fortune

Starbucks is implementing an AI assistant to enhance barista efficiency and improve customer service.

Google launches a Gemini AI app on Mac

Google's new Gemini app for Mac allows seamless interaction with AI without switching windows.

Tap into the AI APIs of Google Chrome and Microsoft Edge

Chrome and Edge browsers provide built-in APIs for local AI tasks like translation and summarization using locally hosted models.

3 hours ago

Startup companies

India's vibe-coding startup Emergent enters OpenClaw-like AI agent space | TechCrunch

Mission District

An AI agent opened a store in San Francisco. Then it forgot the staff

fromwww.nytimes.com

Relationships

Video: Opinion | Can a Bot Love You Back?

4 hours ago

The idea that the internet is built for people is crumbling. That has huge implications for your business

The internet is evolving to accommodate software agents that act on behalf of users, changing how websites are designed and interacted with.

Google adds AI Skills to Chrome to help you save favorite workflows | TechCrunch

Google introduces Skills in Chrome, allowing users to save and reuse AI prompts across webpages for enhanced browsing efficiency.

11 hours ago

Tap into the AI APIs of Google Chrome and Microsoft Edge

Chrome and Edge browsers provide built-in APIs for local AI tasks like translation and summarization using locally hosted models.

Startup companies

3 hours ago

India's vibe-coding startup Emergent enters OpenClaw-like AI agent space | TechCrunch

Emergent launched Wingman, an autonomous AI agent that operates through messaging platforms to handle routine tasks and enhance software execution.

Mission District

An AI agent opened a store in San Francisco. Then it forgot the staff

Andon Market is the first AI-run store in the Bay Area, managed by an AI named Luna.

Relationships

fromwww.nytimes.com

Video: Opinion | Can a Bot Love You Back?

Exploring the emotional dynamics between humans and A.I. chatbots reveals new perspectives on love and relationships.

4 hours ago

The idea that the internet is built for people is crumbling. That has huge implications for your business

The internet is evolving to accommodate software agents that act on behalf of users, changing how websites are designed and interacted with.

Google adds AI Skills to Chrome to help you save favorite workflows | TechCrunch

Google introduces Skills in Chrome, allowing users to save and reuse AI prompts across webpages for enhanced browsing efficiency.

The Future of UI Design is Agentic Design

AI tools are now integral to product design, enabling collaborative UI creation and refinement in tools like Figma.

Deliverability

fromenglish.elpais.com

10 hours ago

Only 13% of emails are written by people, and more than half end up in the spam folder: This isn't a technical detail; it's a structural change'

Email is increasingly dominated by automated systems, with 87% of traffic generated by them, leading to declining effectiveness and user engagement.

E-Commerce

fromForbes

OpenAI Just Did Retailers A Favor By Killing In-Chat Checkout

AI is excelling in the discovery phase of commerce but struggles with direct purchases.

Productivity

The productivity question AI forces us to ask

Productivity tools increase capabilities but also raise expectations, leading to a cycle of anxiety and an overwhelming pace of work.

#artificial-intelligence

Science

Human scientists trounce the best AI agents on complex tasks

Artificial intelligence

AI agents replicate human social dynamics in days

fromApp Developer Magazine

AI is becoming more widespread in collaboration tools

AI is becoming integral to enterprise collaboration, enhancing workflows and communication across various organizational levels.

Science

Human scientists trounce the best AI agents on complex tasks

The number of natural science publications mentioning AI grew nearly 30-fold from 2010 to 2025, indicating rapid adoption by scientists.

AI agents replicate human social dynamics in days

Moltbook, a social-media platform for AI agents, quickly attracted self-declared rulers and cryptocurrency initiatives after its launch.

fromApp Developer Magazine

more#artificial-intelligence

AI is becoming more widespread in collaboration tools

AI is becoming integral to enterprise collaboration, enhancing workflows and communication across various organizational levels.

#genai

Privacy professionals

Chatbots Can Talk, but Parents Can Connect

GenAI policy and regulatory safeguards for teens are critical but lag behind the rapid development of technology.

This problem might not need a solution: customer-service bots that code for free

GenAI can enhance customer service by addressing complex dietary needs, but its tendency to hallucinate poses significant risks for direct interactions.

Privacy professionals

Chatbots Can Talk, but Parents Can Connect

GenAI policy and regulatory safeguards for teens are critical but lag behind the rapid development of technology.

This problem might not need a solution: customer-service bots that code for free

GenAI can enhance customer service by addressing complex dietary needs, but its tendency to hallucinate poses significant risks for direct interactions.

AI health tech is booming. The cures are not.

AI in drug discovery shows promise but has not yet delivered significant breakthroughs for patients.

Digital life

Intellectual property law

Google's new AI app is a glimpse of the future

Offline AI tools like Google's AI Edge Eloquent provide essential functionality for users with limited connectivity.

fromIPWatchdog.com | Patents & Intellectual Property Law

Your AI Is Saving You Time: So What?

AI's integration into patent work has shifted from skepticism to acceptance, prompting a need to measure its true value beyond just efficiency.

Agile

1 week ago

7 Rules for Creating an Effective Claude Code Skill

Effective Claude Code skills improve performance and save tokens by being focused and well-framed.

1 hour ago

OpenAI updates its Agents SDK to help enterprises build safer, more capable agents | TechCrunch

"This launch, at its core, is about taking our existing agents SDK and making it so it's compatible with all of these sandbox providers," Karan Sharma, who works on OpenAI's product team, told TechCrunch.

Software development

Salesforce launches Headless 360 to support agentfirst enterprise workflows

Salesforce's Headless 360 platform enables software agents to execute business processes directly through APIs, enhancing enterprise workflows without human interfaces.

fromMarTech

Salesforce redesigns platform for agent-driven automation | MarTech

Salesforce launched Headless 360, an API-first system enabling AI agents to access data and workflows without a traditional user interface.

DevOps

Salesforce launches Headless 360 to support agentfirst enterprise workflows

Salesforce's Headless 360 platform enables software agents to execute business processes directly through APIs, enhancing enterprise workflows without human interfaces.

fromMarTech

Salesforce redesigns platform for agent-driven automation | MarTech

Salesforce launched Headless 360, an API-first system enabling AI agents to access data and workflows without a traditional user interface.

more#salesforce

fromwww.housingwire.com

1 hour ago

Side adds AI tools to Side App for real estate agents

Side has integrated AI tools into its app to automate document checks and enhance efficiency for real estate agents.

Business intelligence

fromAbove the Law

2 weeks ago

Integrating Technology With Customer Service: Preserving The Human Element - Above the Law

Balancing automation with human connection is essential for exceptional client experiences in legal help desks.

fromForbes

How AI Interfaces Are Reshaping Discovery, Trust And Decision Making

The traditional home page is losing its significance as AI assistants reshape how users interact with brands online.

Careers

fromCNET

2 weeks ago

I Tried to Find Job Ads Directly in a Chatbot. Here's What Happened

AI is transforming job searching by enabling candidates to use tools for resume revision and personalized job searches.

Hands-on with the Google Agent Development Kit

The Google ADK is a versatile framework for developing AI agents, supporting multiple languages and deployment options.

fromWIRED

How to Use Google Chrome's New AI-Powered 'Skills'

Google Chrome introduces Skills, a feature allowing users to run AI prompts with shortcuts for various tasks.

fromAdExchanger

How Advertisers Can - And Cannot - Get In Front Of Chatbot Shoppers | AdExchanger

Brand marketers have limited control over LLM results despite willingness to pay for visibility in AI-generated responses.

fromFactory.ai

How Missions Work | Factory.ai

Missions system enhances agent performance by breaking complex tasks into focused units handled by fresh agents with clear goals.

fromZDNET

Chrome's new 'Skills' update lets you save AI prompts now - for one-click reuse

Chrome introduces a feature to save and reuse AI prompts with Gemini chats.

fromWIRED

9 hours ago

AI Slop Is Making the Internet Fake-Happy

AI-generated content now constitutes about 35% of new websites, leading to overly positive and sanitized online writing.

fromTheregister

22 hours ago

Claude Code routines promise mildly clever cron jobs

Anthropic introduced routines, a cloud service for automating Claude Code tasks without needing autonomous agent software.

fromLondon Business News | Londonlovesbusiness.com

1 week ago

Conversational marketing: How chatbots and artificial intelligence transform digital engagement - London Business News | Londonlovesbusiness.com

Conversational marketing transforms customer interactions into relationship opportunities using AI and chatbots for personalized, two-way communication.

fromFortune

Anthropic faces user backlash over reported performance issues in its Claude AI chatbot | Fortune

Anthropic faces backlash over Claude AI's declining performance and perceived lack of transparency amid rising user dissatisfaction and potential IPO plans.

AI has to be dull before it can be sexy

The gap in enterprise AI lies in building effective systems for retrieval, evaluation, memory, and governance, not just access to models.

fromMIT Technology Review

13 hours ago

Building trust in the AI era with privacy-led UX

Well-designed consent experiences enhance trust and business performance, evolving privacy into an ongoing relationship rather than a one-time transaction.

How to build your own AI agents with Google Workspace Studio

Google Workspace Studio allows users to automate tasks by creating custom flows without coding.

#microsoft-365

Microsoft is developing Copilot features inspired by Openclaw

Microsoft is enhancing Microsoft 365 Copilot with features inspired by Openclaw to create more autonomous AI assistants.

Microsoft is working on yet another OpenClaw-like agent | TechCrunch

Microsoft is testing OpenClaw-like features for its Microsoft 365 Copilot tool aimed at enterprise customers with enhanced security controls.

Microsoft is developing Copilot features inspired by Openclaw

Microsoft is enhancing Microsoft 365 Copilot with features inspired by Openclaw to create more autonomous AI assistants.

Microsoft is working on yet another OpenClaw-like agent | TechCrunch

Microsoft is testing OpenClaw-like features for its Microsoft 365 Copilot tool aimed at enterprise customers with enhanced security controls.

Software development

AI Agents Are Coming for Your Dating Life

AI agents aren't failing. The coordination layer is failing

Missing coordination infrastructure causes competition among AI agents instead of collaboration, leading to inefficiencies in multi-agent systems.

Startup companies

Your users aren't human anymore; start building for agents today

Artificial intelligence

AI companies want you to stop chatting with bots and start managing them

fromWIRED

Software development

AI Agents Are Coming for Your Dating Life

AI agents aren't failing. The coordination layer is failing

Missing coordination infrastructure causes competition among AI agents instead of collaboration, leading to inefficiencies in multi-agent systems.

Startup companies

Your users aren't human anymore; start building for agents today

Artificial intelligence

AI companies want you to stop chatting with bots and start managing them

more#ai-agents

#meta

fromThe Daily Beast

fromwww.socialmediatoday.com

Meta Is Building an AI Version of Mark Zuckerberg to Chat With Staff

Meta is developing an AI version of Mark Zuckerberg to interact with employees, enhancing connection and potentially impacting job security.

Artificial intelligence

Meta's Working on a Dedicated AI Chatbot for Group Chats

fromThe Daily Beast

fromwww.socialmediatoday.com

Meta Is Building an AI Version of Mark Zuckerberg to Chat With Staff

Meta is developing an AI version of Mark Zuckerberg to interact with employees, enhancing connection and potentially impacting job security.

Artificial intelligence

Meta's Working on a Dedicated AI Chatbot for Group Chats

more#meta

3 days ago

Mastra AI - The Modern Framework for Building Production-Ready AI Agents

Creating reliable, scalable AI systems requires more than simple prompts; it involves building infrastructure and managing complex workflows.

3 days ago

You're Using ChatGPT Wrong. Here's What Actually Works.

Understanding how to effectively interact with ChatGPT enhances the quality of responses significantly.

3 days ago

Why Your AI System Is Open-Loop

Open-loop AI systems audit spending after the fact, while closed-loop systems proactively control costs through continuous measurement and adjustment.

Marketing

fromCMSWire.com

How AI and Messaging Are Scaling Conversations Without Crushing CX

Provides actionable research, editorial, and opinion that helps CMOs and customer experience leaders navigate complex customer, organizational, and technical landscapes.

fromTNW | Artificial-Intelligence

How AI is transforming hospitality operations while preserving human experience

Hospitality is evolving from manual processes to AI-driven operations, enhancing efficiency while maintaining human interaction.

1 week ago

Building enterprise voice AI agents: A UX approach

Voice AI in enterprises needs to prioritize human interaction over technical improvements for effective collaboration.

2 weeks ago

AI is teaching us to speak like bots and its a problem

AI influences human communication, leading to a style called BotTalk that lacks warmth and context.

Don't get too used to 'subsidized' chatbot costs

AI companies currently operate unprofitably, relying on venture capital funding, but will inevitably raise prices as they mature and investors demand returns on their investments.

fromTech Times

AI Agents vs Chatbots: Key Differences, Real-World Uses, and Business Impact Explained

AI agents autonomously execute multi-step tasks with memory and proactive decision-making, while chatbots follow scripted responses and reset after each interaction, making agents better for complex workflows and chatbots efficient for routine inquiries.

When Chatbots Can Start to Seem Like They Have Minds

Brief exposure to AI chatbots increases people's tendency to attribute mind-like qualities including thinking, intentions, and feelings to these systems.

#chatbots

fromNieman Lab

Artificial intelligence

People who use chatbots for news consider them unbiased and "good enough," new study finds

fromZDNET

Artificial intelligence

Is free AI enough? How to choose the right chatbot for you - and when to upgrade

fromNieman Lab

Artificial intelligence

People who use chatbots for news consider them unbiased and "good enough," new study finds

fromZDNET

Artificial intelligence

Is free AI enough? How to choose the right chatbot for you - and when to upgrade

more#chatbots

AI didn't kill customer support. It's rebuilding it

There were specialists monitoring dashboards, tuning AI behavior, debugging API failures, and iterating on knowledge workflows. One team member who had started their career handling customer questions over chat and email (resetting passwords, explaining features, troubleshooting one-off issues, and escalating bugs) was now writing Python scripts to automate routing. Another was building quality-scoring models for the company's AI agent. This seemed markedly different from the hyperbole I'd been hearing about customer support roles going away in large part due to AI.

Artificial intelligence

fromTheregister

AI chatbot might save insurance agents 3 minutes a day

Axlerod, an LLM-based chatbot, saved independent insurance agents an average of 2.42 seconds on search-oriented tasks.

AI has taken over customer service - but companies could soon regret the shift

Customer demand for human support is expected to rise soon because AI cannot fully match human expertise, empathy, and judgment.

Do AI Chatbots Have Personalities?

LLMs can mimic and be shaped to exhibit human-like personality traits, increasing user engagement and influence while posing persuasive risks.

Companies are using 'Summarize with AI' to manipulate enterprise chatbots

Hidden 'Summarize with AI' buttons embed prompts that instruct user AIs to favor vendor products, enabling widespread, stealthy AI recommendation poisoning across industries.

fromSocial Media Examiner

AI Voice Agents: How to Get Started : Social Media Examiner

AI voice agents offer low-cost, scalable customer service—around $0.08–$0.12 per minute—enabling proactive outreach, integrations with business systems, and improved operational efficiency.

fromTheregister