#ai-in-customer-service

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#fast-food-operations #staff-coaching #real-time-data-analytics #workplace-skepticism #translation
Artificial intelligence
fromBusiness Insider
3 days ago

Restaurant workers' new AI coworkers have got every recipe memorized and may tattle to their boss

AI assistants use real-time data analysis to streamline fast food operations and coach staff, aiming to improve customer service while raising concerns about usefulness and potential hindrance.
Marketing tech
fromTechCrunch
4 weeks ago

DeepL, known for text translation, now wants to translate your voice | TechCrunch

DeepL launched a voice-to-voice translation suite for various use cases, including meetings and group conversations, along with an API for developers.
Artificial intelligence
fromTheregister
2 months ago

AI to make call center agents 'superheroes,' UJET CEO says

AI will not replace call center agents but will redesign software to empower agents to resolve issues faster and retire unnecessary legacy applications.
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