#911-dispatch

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#mental-health-crisis-response #nypd-role #department-of-community-safety #staffing-shortages
Mental health
fromGothamist
1 week ago

After police shootings, Mamdani faces new pressure to overhaul NYC's mental health crisis response

Failures in 911 dispatch, call classifications, and police response contributed to fatal outcomes in mental-health crisis calls, prompting plans to shift to civilian responders.
East Bay (California)
fromThe Oaklandside
4 months ago

Oakland watchdog slams city for 'slow and inequitable' 911 responses

Oakland's 911 call center is understaffed, causing slow call answer times, language-related delays, and delayed police responses to serious crimes in East Oakland.
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