One stupid keystroke exposed techie to sensitive informationMisnaming a data utility caused significant tech support issues in the 1980s, leading to wiped disks instead of file conversions.
Coding whiz had another talent: inappropriate insultsNate's tech support tale illustrates the importance of user preferences and camaraderie in tech environments, even in government agencies.
Engineer with little tech experience asked to fix mainframeAn inexperienced engineer faced a challenging tech support situation while pressured to fix a mainframe system with minimal knowledge.
Hide the keyboard. It's the only way to save this softwareMysterious software crashes in an industrial setting can have unconventional causes, often requiring creative problem-solving beyond standard troubleshooting.
One stupid keystroke exposed techie to sensitive informationMisnaming a data utility caused significant tech support issues in the 1980s, leading to wiped disks instead of file conversions.
Coding whiz had another talent: inappropriate insultsNate's tech support tale illustrates the importance of user preferences and camaraderie in tech environments, even in government agencies.
Engineer with little tech experience asked to fix mainframeAn inexperienced engineer faced a challenging tech support situation while pressured to fix a mainframe system with minimal knowledge.
Hide the keyboard. It's the only way to save this softwareMysterious software crashes in an industrial setting can have unconventional causes, often requiring creative problem-solving beyond standard troubleshooting.
Christmas 1984: A turning point for 8-bit home computingThe UK home computer market in 1984 offered diverse choices and was thriving despite looming challenges and the aftermath of the US video game crash.