"Throughout my career I had the privilege to work on many complex products. At times I had to learn commercial banking processes for onboarding international corporations, or I was expected to have a deep understanding of medical claim adjudication, chemical reactions, or even seismic mapping of the subsurface. One constant throughout my work on these diverse products was the opportunity to meet many incredibly smart individuals."
"Another constant was the consistent degree of skepticism or distrust I faced regarding my ability to become a true contributor. This skepticism always stemmed from the same reason-the belief that the complexity of their domain is beyond my comprehension. The saddest part is that most people in my shoes would likely agree that the matter is too complex for them to grasp."
Professionals working across diverse complex products often must learn specialized domains such as commercial banking onboarding, medical claim adjudication, chemical reactions, and seismic subsurface mapping. These projects bring interaction with highly skilled experts who possess advanced credentials and deep domain mastery. Non-expert contributors commonly encounter skepticism rooted in the belief that domain complexity places contribution beyond outsiders. Many non-experts internalize that perceived inaccessibility. A core conviction: anything can be understood if explained simply, and everything can be explained simply. Observations focus on the allure of complexity and why some individuals treat complex knowledge as exclusive territory.
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