"Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed."
"Do you enjoy tackling complex problems with cutting-edge technology? Are you excited about contributing to the design, stability, and reliability of microservices and micro-frontends deployed in the AWS Cloud? Do you thrive in an environment that gives you the flexibility to expand your skillset? If so, this role could be the perfect fit for you. You will help design, develop, maintain, test, and monitor your team's features and services, contributing to the continued enhancement of the Genesys Cloud Workforce Engagement Management (WEM) product suite."
Genesys Cloud is an AI-powered Experience Orchestration platform that enables organizations to deliver empathetic, personalized experiences at scale to improve customer loyalty, workforce engagement, efficiency, and operational outcomes. The company employs over 6,000 people globally who emphasize empathy, collaboration, and ownership while offering competitive benefits. The role focuses on designing, developing, maintaining, testing, and monitoring microservices and micro-frontends in a complex, multi-tenant AWS cloud environment. Contributions span the full lifecycle of sophisticated features, and the position seeks strong problem solvers experienced in accessible custom web components and building websites that handle large amounts of data.
#genesys-cloud #experience-orchestration #workforce-engagement-management-wem #microservices--micro-frontends #aws-cloud
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