"Order-to-cash workflows, the end-to-end process of managing customers from order placement to payment collection, are highly regulated, requiring strict adherence to identity verification, call recording disclosures, and other mandatory steps. While these tasks are simple for human agents, they become resource-intensive at scale. MEGA, founded by industry veterans with firsthand experience in call centers, regulatory compliance, and recovery operations, addresses this challenge by automating repetitive yet critical customer interactions with human-like dialogue. The platform ensures every conversation is logged, auditable, and ready for regulatory scrutiny."
"The platform is built with compliance at its core, holding certifications such as ISO 27001 and SOC 2 Type 2, with additional certifications-ISO 27701, ISO 42001, and Cyber Security Essentials Plus-currently in progress. This focus on security and regulatory adherence allows organizations to streamline operations, cut costs, and safeguard their brand reputation while maintaining a high standard of customer care."
MEGA raised €1.7M ($2M) in a pre-seed round led by Spintop Ventures to fuel expansion across Europe and grow engineering and commercial teams. The platform automates order-to-cash workflows, handling identity verification, call recording disclosures, and other regulatory steps that are resource-intensive at scale. MEGA was founded by industry veterans with call center, compliance, and recovery operations experience. The voice agent delivers human-like dialogue while logging every conversation for auditability and regulatory scrutiny. MEGA holds ISO 27001 and SOC 2 Type 2 certifications, with ISO 27701, ISO 42001, and Cyber Security Essentials Plus in progress, enabling cost reduction and brand protection.
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