How a 2,500-year-old story explains why UX findings get ignored
Briefly

"Those words, from a Senior Director of Product Design, brought to mind an old Aesop fable. A father is trying to get his sons to stop arguing, so he hands them a bundle of sticks and asks them to break it. They try, but they can't. Then he unties the bundle and asks them to break each stick individually. They snap them in half, one by one. Moral of the story? Individually weak, together strong."
"The same principle applies to how successful design leaders present their work. Individual user insights, like "confusing button placement" or "too many form fields", are often deprioritized or dismissed because they live in isolation. But bundle those issues together based on their shared consequences? They become impossible to ignore. That's what's missing from most design presentations that fail to make an impact."
Systems thinking is crucial for designers to connect isolated observations into meaningful, actionable patterns. An Aesop fable about a father and a bundle of sticks illustrates that items weak alone become strong when combined. Individual usability complaints such as confusing button placement or excessive form fields often get deprioritized because they are presented in isolation. Grouping related usability issues by their shared consequences creates a compelling, systemic problem that stakeholders cannot ignore. Successful design leaders present bundled insights as interconnected issues tied to user outcomes and business impact. Presenting isolated findings diminishes influence; presenting unified systems increases persuasion and prioritization.
Read at Medium
Unable to calculate read time
[
|
]