Mark Sewards, a Labour MP, has introduced an AI version of himself to assist constituents with local issues and policy questions, promoting enhanced communication. Although intended to strengthen connections with the public, concerns arise regarding the potential for increased disconnection between politicians and constituents. Some argue that the use of AI could lead to a decline in trust in politicians and a lack of perceived attentiveness to constituent needs. Additionally, older citizens may face challenges as they might not realize they are communicating with a bot, leading to distress and confusion.
Labour MP Mark Sewards has created an AI version of himself to engage constituents, aiming to enhance communication and service availability. However, concerns arise about potential disconnect.
Dr. Susan Oman highlights that while AI may improve efficiency, it risks making constituents feel less heard, potentially exacerbating trust issues between politicians and the public.
The rise of chatbots raises privacy and data security concerns, coupled with issues of human interaction and the ability of bots to resolve issues effectively, especially for older users.
The technology provides 24/7 access to support, but it risks causing confusion for older generations who may not recognize they are interacting with a chatbot.
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