"The first big outage of 2026 is here, as Verizon customers across the US, including several of our phones, complain that service has been spotty or nonexistent since just after noon ET, with phones switching to SOS Mode and being unable to connect. This cell service outage follows a "software issue" that cut off service for many people in August for several hours, and while Verizon has acknowledged the issue, there is no word yet on when it will be fixed."
"We are aware of an issue impacting wireless voice and data services for some customers. Our engineers are engaged and are working to identify and solve the issue quickly. We understand how important reliable connectivity is and apologize for the inconvenience. On DownDetector, the number of reports listed has dropped after peaking at around 1PM ET, but according to our own testing, as well as other posts on social media, many people's phones are still offline or only connecting intermittently."
Verizon customers across the United States experienced a major wireless outage beginning just after noon ET, with many reporting spotty or nonexistent service and phones switching to SOS Mode. The outage follows a prior August incident caused by a "software issue" that also cut service for several hours. Verizon acknowledged the current issue and said engineers are working to identify and solve it quickly, apologizing for the inconvenience. DownDetector reports peaked around 1PM ET and later declined, but many users remained offline or connected intermittently. Verizon has been contacted and more information is pending.
Read at The Verge
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