This Midwestern Airport Was Just Named No. 1 in North America for Traveler Satisfaction

""A decades long trend of bringing unique, local flavor to the passenger experience has positively impacted the airport experience with these local touches having a major influence on passenger satisfaction,""

""A few big capital improvement projects have now been completed and many more are underway or about to break ground.""

"After Minneapolis, Detroit Metropolitan Wayne County Airport (DTW) ranked second, followed by Phoenix Sky Harbor International Airport (PHX). When it came to "large" airports, California's John Wayne Airport (SNA) took the top spot for the second year in a row, while Indianapolis International Airport (IND) ranked as the top "medium" airport in North America. On the other end of the spectrum was Newark Liberty International Airport (EWR), which ranked lowest among "mega" airports. Newark is currently undergoing a years-long extensive renovation, including building a brand-new AirTrain, completely replacing Terminal B, and enhancing Terminal C."

Minneapolis-Saint Paul International Airport (MSP) ranked as North America’s top "mega" airport for passenger satisfaction in the 2025 J.D. Power survey, marking a second consecutive year at the top. Local flavor and unique amenities have driven improved passenger experiences, and several major capital projects have been completed or are starting. MSP features over 100 restaurants, shops, a food hall, a PGA virtual golf driving range, a small spa, and a light rail linking the airport to downtown Minneapolis and the Mall of America. Other high-ranking airports include DTW and PHX, while Newark ranks lowest among mega airports amid major renovations.

Read at Travel + Leisure