"I subscribed to Your Party at its shambolic start and am now finding it impossible to cancel my membership. No one replies to emails. My local party branch told me it can't help. The portal requires me to open a new account and commit to another payment in order to cancel anything. I tried to block the payments from my Amex card but they managed to sneak a 5 payment again this month. My attempt to reclaim the money from my card issuer was rejected."
"I'm so frustrated that they are helping themselves to my account when they've been messing people about so much. My husband and I are of Asian heritage and have both noticed more outright racism this year. Your Party seemed like a beacon of hope for people like us, but it became a toxic joke overnight. Name and address withheld A party that belongs to you, proclaims the website of Your Party, set up by Jeremy Corbyn and Zarah Sultana, along with four other independent MPs,"
Subscribers signed up to a membership portal that required card-based recurring payments and now cannot cancel those subscriptions. Emails go unanswered and local branches cannot assist, while the portal forces users to open a new account and commit to another payment to attempt cancellation. A company, MOU Operations, administered the funds after an initial portal launch by Zarah Sultana on a different domain. Jeremy Corbyn declared that portal unauthorised and founding MPs launched a second portal that cannot access the original money or data. Recurring card payments lack direct debit protections, leaving supporters unable to reclaim charges.
Read at www.theguardian.com
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