"The application process for the Disabled Persons Railcard (DPRC), which offers a third off rail travel for themselves and a companion, is to be expanded so that both visible and non-visible disabilities are better recognised and supported. The changes follow a review that concluded that the Railcard's eligibility criteria should better reflect modern understanding of disability and the real travel barriers people face."
"Implemented in two stages, the changes are designed to bring benefit where evidence requirements are straightforward and to introduce robust assessment for more complex cases later in the year, ensuring the process remains fair and reliable while being more inclusive. Phase 1 will come into effect from 1st March 2026, expanding eligibility to a broader range of customers who can demonstrate their need through existing documentation, for example Blue Badge holders."
Eligibility for the Disabled Persons Railcard will be broadened to recognise both visible and non-visible disabilities, improving access to a one-third discount for cardholders and a companion. Changes respond to a review calling for criteria that reflect modern understanding of disability and real travel barriers. Implementation will occur in two stages to balance straightforward evidence checks with robust assessments for complex cases. Phase 1, from 1 March 2026, will extend eligibility for customers who can show need via existing documentation such as Blue Badge status. Phase 2, from September 2026, will add conditions requiring clinical or professional evidence, including long-term, degenerative illnesses and substantial-impact neurodiversity. Evidentiary guidance will be published before each phase.
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