"Thousands of customers across the South East have been left without water, leaving staff to pick up the pieces and help customers out."
"We've seen it all before, but it has to change. The Government has to give its new regulator the teeth to inspect, talk to workers, and to hold water companies to account."
"If private companies refuse to invest the money they've received through record bill rises - and circumvent bonus legislation - then they're not fit to be running water infrastructure."
"There must be fundamental change after years of neglect."
Ministers plan major reforms to abolish Ofwat and merge four overlapping oversight bodies into a single regulator. The GMB Union demands that the new regulator have strong enforcement powers to inspect, consult workers, and hold water companies accountable. Thousands of customers across the South East experienced water outages while staff assisted affected households. Senior executives continued to take substantial bonuses despite service failures. Private water companies have implemented record bill rises yet allegedly failed to invest the resulting funds and may be circumventing bonus legislation. The GMB calls for fundamental change to water company governance, investment practices, and regulatory enforcement after years of neglect.
Read at London Business News | Londonlovesbusiness.com
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