"The force's recommendation to block Maccabi Tel Aviv fans from attending the team's Europa League match against Aston Villa on November 6 was partly based on material generated by the AI tool about disruption to a non-existent match against London club West Ham. On January 6, former Chief Constable Craig Guildford told Parliament's Home Affairs Committee that his officers had not used AI to find this material, then corrected this in a letter to say they had."
"On my first day in office, I took the immediate step to turn off access to Microsoft Copilot within the force. Like everybody else, we will be using AI in the future, we will use Microsoft Copilot, but we are not going to do so until I am satisfied with the conclusion of what has happened in this case and until we have got broader policy and guidelines in place."
West Midlands Police's acting Chief Constable suspended use of Microsoft Copilot after a controversy that preceded his predecessor's early retirement over a recommendation to ban Israeli football fans from a Birmingham match. The recommendation to block Maccabi Tel Aviv fans for a Europa League fixture drew on AI-generated material alleging disruption at a non-existent match against West Ham. Former Chief Constable Craig Guildford initially told Parliament officers had not used AI, then corrected that statement. The case is under investigation by the Independent Office for Police Conduct and internal professional standards. The suspension will remain until investigations conclude and formal policies and guidelines are established. The Police and Crime Commissioner stressed AI must be ethical, lawful, transparent, and evidence-based to maintain public trust.
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