"By 3.20pm the number of reports of service disruption had surged to more than 135,000. According to a breakdown of the reported incidents, more than two-thirds related to customers who have Vodafone's internet broadband services to their homes. Almost a quarter of reported incidents related to mobile internet access, and about 8% of Vodafone customers reported not being able to make calls because of no mobile signal."
"Some customers said they also could not access the Vodafone app or website. The problems appeared to be widespread, with reports in cities including London, Birmingham, Cardiff, Glasgow and Manchester. A Vodafone spokesperson said: We are aware of a major issue on our network currently affecting broadband, 4G and 5G services. We appreciate our customers' patience while we work to resolve this as soon as possible."
Tens of thousands of Vodafone customers could not access internet services or make mobile phone calls on Monday. Reports to outage monitor Downdetector began around 3pm, and by 3.20pm exceeded 135,000. More than two-thirds of incidents involved home broadband, almost a quarter involved mobile internet, and about 8% were reports of no mobile signal preventing calls. Some customers also could not access the Vodafone app or website. The outage affected many UK cities including London, Birmingham, Cardiff, Glasgow and Manchester. Vodafone confirmed a major network issue affecting broadband, 4G and 5G services and said it was working to resolve it.
Read at www.theguardian.com
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