Virgin Media is notifying customers with outdated routers about potential free upgrades as part of a new initiative following a UK government law update. These upgrades aim to enhance the security and performance of broadband devices, protecting users from cyber threats. Even if customers do not receive a notification letter, Virgin Media intends to update their routers to provide better security. The move aligns with increased accountability for Internet Service Providers (ISPs) regarding equipment safety, reinforcing consumer confidence in their smart devices.
Customers with outdated equipment are being notified of their eligibility for free upgrades to ensure better security and performance of their devices.
Virgin Media's move to update older routers aligns with a new UK law that mandates ISPs to provide and upgrade Wi-Fi devices for enhanced consumer protection.
Julia Lopez emphasized that the new law promotes greater consumer confidence in the safety of smart devices, ensuring better protection of privacy, data, and finances.
Whether customers receive a letter or not, Virgin Media is committed to updating outdated routers to enhance cybersecurity for its users.
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