Probe flags concern after train dragged passenger

"The westbound Elizabeth line train's doors closed on the passenger's hand as they attempted to board and it departed while they were trapped, the RAIB said. The train's door system did not detect the passenger's hand, and the driver was not aware of the issue before moving the train, the report said."

"The RAIB added that measures used by the then-operator of the Elizabeth line, MTR, to control the risks of passengers being trapped and dragged 'were not effective'. Within five recommendations, the RAIB called on the new operator of the Elizabeth line, GTS Rail Operations, to improve how the risks of trap and drag events are understood and controlled."

"The RAIB also called on TfL to enhance the views of the platform and train seen by train drivers and evaluate technological options to reduce trap and drag incidents on the line."

A passenger was trapped in a train door and dragged approximately 12 meters along the platform at Ealing Broadway station on the Elizabeth line. The incident occurred when the driver closed the doors while passengers were still boarding, and the passenger attempted to board as the doors were closing. The train's door system failed to detect the passenger's hand, and the driver was unaware of the situation before moving the train. The Rail Accident Investigation Branch determined that existing safety measures used by the then-operator MTR were ineffective at controlling trap and drag risks. The investigation resulted in five recommendations for the new operator GTS Rail Operations and Transport for London to improve safety protocols and technological systems.

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