"Ministers have confirmed that all 11,500 Post Office branches across the UK will be retained, following a period of uncertainty and public concern over potential closures. The decision reverses an earlier proposal outlined in a government green paper last summer, which had suggested removing the 11,500-minimum branch requirement for the state-owned postal, banking, and retail service."
"Intense public campaigning to protect the Post Office network, alongside a robust submission from the company itself emphasising the importance of maintaining nationwide coverage, influenced the government's final stance. Ministers explicitly acknowledged the vital role these stores play in supporting struggling UK high streets."
"To further enhance customer experience and ensure a more reliable offering, a new mandate will require over half of all branches to operate as full-time, full-service outlets, aiming to deliver a more consistent service across the network."
The UK government has decided to maintain all 11,500 Post Office branches across the country, reversing a previous proposal from a government green paper that suggested removing the minimum branch requirement. This decision came after intense public campaigning and a strong submission from the Post Office company emphasizing the importance of nationwide coverage. Ministers recognized the vital role these branches play in supporting struggling UK high streets. To improve service quality and consistency, a new mandate requires over half of all branches to operate as full-time, full-service outlets, ensuring more reliable customer experience across the network.
Read at www.independent.co.uk
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