"Remember the last time you checked into a hotel after a long flight, only to be told your room wouldn't be ready for another three hours? Or when you had to kill time in a coffee shop with all your luggage because checkout was at 10 AM sharp, but your flight wasn't until evening? I've been noticing something troubling lately."
"The hotel industry has been dealing with severe staffing shortages since 2020. Many housekeepers who left during the pandemic never returned. Those who stayed are often overworked and underpaid. Hotels are trying to maintain the same standards with fewer people, which means they need every possible minute between guests. Vallen also points out that "Getting a room checked out... takes you a little while." And with fewer staff members available, that "little while" has stretched considerably."
Hotels increasingly enforce fixed check-in and checkout hours, leaving travelers waiting in lobbies or guarding luggage. Severe housekeeping staffing shortages since 2020 have reduced available workers, and many remaining housekeepers are overworked and underpaid. Room turnover that once took about 30 minutes now commonly takes 45 minutes to an hour. Hotels are protecting housekeeping schedules to preserve standards, which requires more time between guests. The tighter schedules often persist even when occupancy is low, producing frustration for arriving and departing guests and reducing practical flexibility for travel plans.
Read at Silicon Canals
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