""We appreciate the work and professionalism of our TSA agents, and while most began receiving back pay earlier this week, the U.S. Department of Homeland Security shutdown continues and people want to stay informed about expected security wait times at our airports.""
""Our customers rely on our mobile app for all their travel needs, and this new feature lets them know what to expect and better plan their trip.""
""Travelers will now receive personalized, turn-by-turn directions to their next gate, complete with estimated walking times, real-time status updates, and tips for longer layovers.""
""Instead of waiting in line to speak with an agent or manually searching for alternatives, United's self-service tools will automatically present travelers with rebooking options, along with baggage tracking details and meal and hotel vouchers if they're eligible for them.""
United Airlines is enhancing its mobile app with new features to assist travelers, including estimated security wait times at major U.S. airports. This update addresses the impact of the TSA staffing shortages due to the government shutdown. The app now provides personalized directions for connecting flights, real-time updates, and automatic rebooking options for delayed or canceled flights. These improvements aim to help customers better plan their trips and stay informed about their travel status.
Read at TechCrunch
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