"Due to a technical issue with a software update, passports issued between 23 December 2025 and 6 January 2026 inclusive are not fully compliant with international travel standards and there is a possibility that some passport holders may have an issue at eGates and border control when travelling. The Passport Service sincerely regrets this issue and apologises to affected citizens for the inconvenience caused. In order to mitigate against any possible travel issues, the passport service has notified border authorities worldwide through the International Civil Aviation Organisation (ICAO), as well as Irish Border Management."
"If your passport was issued between 23 December 2025 and 6 January 2026 inclusive, it is important that we reissue your passport as soon as possible. This will ensure that you do not face any issues with future travel. You do not need to reapply for a new passport. Please return your passport book (and passport card if you had applied for one) to the below address immediately: Passport Return - Customer Care, Passport Service, 42-"
A recall has been issued for passports printed between 23 December 2025 and 6 January 2026 because the letters 'IRL' were omitted from the documents. The omission resulted from a technical software update error. Affected passports are not fully compliant with international travel standards and may be rejected at eGates and border control. The Passport Service apologised and notified border authorities worldwide through ICAO and Irish Border Management. Affected holders have been contacted by email to arrange reissuance. Citizens are instructed to return passport books and cards to Passport Return - Customer Care; reapplication is not necessary.
Read at Irish Independent
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