Kayak launches an 'AI Mode' for travel questions, search, and bookings | TechCrunch
Briefly

Kayak launches an 'AI Mode' for travel questions, search, and bookings | TechCrunch
"The feature is currently available across both desktop and mobile web, and takes advantage of Kayak's integration with ChatGPT to deliver contextual results. The rollout follows the company's April launch of Kayak.ai, built as a testing ground for working with AI technology. That site also combined Kayak's data and tools with OpenAI's technology, letting its tech team try out AI features ahead of bringing them over to Kayak.com"
"Essentially, the AI Mode feature offers the same functionality as the Kayak.ai website, but is now built directly into Kayak's website. The company suggests users could ask the chatbot for travel ideas, like locations to fly to for under a certain price point, the best deals to a preferred destination, comparing hotel amenities, finding nonstop flights, rental car options, and more."
"Plus, users can ask the AI more open-ended questions, like "I want to party for NYE - where should I go?" to get recommendations without having specific destinations in mind. Or they could learn when the best time to fly somewhere would be, based on ticket prices. (Kayak has shared other AI prompt ideas on its own blog). The feature could be useful in helping consumers in the earlier stages of travel planning, when they're just exploring ideas."
Kayak launched an AI Mode that lets users research, compare, and book flights, hotels, and rental cars through an integrated AI chatbot on Kayak.com. The feature uses an integration with ChatGPT to provide contextual search results across desktop and mobile web. Kayak.ai served as a testing ground combining Kayak data and OpenAI technology before the integration was moved to the main site. Users can request targeted queries such as price-capped destinations, nonstop flights, or hotel amenity comparisons, or ask open-ended questions for inspiration. AI Mode initially launches in English in the United States, with broader language, country, platform, and voice support planned.
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