I'm a Former Gate Agent, and These Are 8 Mistakes That Slow Down Boarding-Plus How to Get on the Plane Faster

"I spent 15 years working in the travel industry, specifically as an airline check-in and gate agent for the majority of that time. During those years, I encountered a variety of amusing, shocking, and often frustrating mistakes made by passengers. As someone who has traveled to over 40 countries, I know how stressful flying can be. However, being courteous to airline agents will actually increase your likelihood of receiving help, ensuring you board your flight and take off seamlessly."

"Beyond having some unfortunate interactions with passengers, there are other mistakes I've seen travelers make-specifically in the gate area or while boarding. From fumbling with travel documents during boarding to listening to your phone on full volume, these common blunders will not only frustrate staff and fellow passengers, but they can actually delay your flight. But don't worry-I have solutions to ensure you don't wind up being that passenger on your next trip."

Fifteen years of airline check-in and gate experience reveal common passenger errors that slow boarding and frustrate staff. Not having boarding passes and photo ID ready delays the process; keeping documents open and ready — or displaying a mobile boarding pass — speeds scanning. A passport holder or travel wallet protects and organizes documents for each travel leg. Making essentials hard to find in carry-ons further slows boarding. Small delays per passenger accumulate into significant lost time (e.g., 150 passengers wasting five seconds equals nearly 15 minutes). Courtesy toward agents increases likelihood of receiving help and smooth boarding.

Read at Travel + Leisure