"Dan Kline: Hey there, cruisers. Dan and Dennis, your travel hosts, coming to you from the Celebrity Apex in Craft Social. And I wanted to talk a little bit about the crew. So a lot of the crew here at Craft Social- we're regulars. We spend a lot of our time here during the day Dennis Post: Every day Kline: but a lot of them also work in the casino and they will find you and make sure you have what you need."
"Post: First off, just ask them where they're from. How they're doing? How long have you been on this ship? What? Where? You know, what interactions you've had? They have a contract, and it's good to know. They've been here either a week or six months and they're ready to go home. They love to interact with the people. Kline: Ask them about their lives. Do they have kids at home? They're people and some of them are wonderful people."
Crew members on cruise ships frequently live far from home, work long hours, and perform multiple roles during their contracts. Regular passenger interactions at venues like Craft Social create familiarity and practical support, with crew often offering water, coffee, or assistance. Asking where crew are from, how long they have been on board, and about their families recognizes their humanity and builds rapport. Contract lengths affect availability and energy, ranging from short stints to several months. Building relationships with crew can lead to stronger service, mutual respect, and even unexpected friendships or invitations.
Read at Miami Herald
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