StubHub to pay $10M to settle FTC allegations over 'deceptive' ticket pricing | TechCrunch
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StubHub to pay $10M to settle FTC allegations over 'deceptive' ticket pricing | TechCrunch
""Given StubHub's experience and public support for the rule, I was disappointed to learn that it was allegedly one of the rule's first major violators," FTC Chair Andrew Ferguson said. "[...] StubHub chose to slow-walk compliance with the rule in part because the NFL was about to release its regular-season schedule.""
"The $10 million secured by the FTC will cover StubHub's three days of noncompliance with the rule and will be used to return 'ill-gotten' profits to consumers through refunds of the fees paid to StubHub, Ferguson wrote."
""We have long supported all-in pricing because it provides clarity for fans," a StubHub spokesperson said. "This settlement covers a limited number of transactions, spanning just three days in May 2025, where some listings on our site may have displayed ticket prices exclusive of fees.""
StubHub has agreed to a $10 million settlement with the FTC for not clearly disclosing total ticket prices, including mandatory fees. The FTC's complaint states that StubHub violated the FTC Act and its Rule on Unfair or Deceptive Fees by advertising ticket prices without full transparency. The agency began enforcing price transparency in May 2025, and StubHub was identified as a major violator shortly after. The settlement will refund consumers for fees paid during the three days of noncompliance.
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